About Rosemary's Romance Books - Opened in August 2002 to supply readers with Romance Fiction which was unavailable through the conventional bookstore outlets in
Queensland, we specialise in all the sub-genres found within Romance Fiction. We stock books by Avon, Dorchester, Ballantine, Kensington,
Daw Books, St Martins Press, and many more. We stock many independent publishers, such as ImaJinn Books, Ellora's Cave and Red Sage
Publishing's Secrets volumes.We pride ourselves on keeping a diverse and exciting range of books written by women for women on our shelves,
and we welcome inquiries about new authors and titles.
Shop Location - We are located upstairs at 144
Adelaide Street, Brisbane. Our shop can be found upstairs via the rear stairs or lift in the Blocksidge & Ferguson
Arcade opposite the old David Jones Adelaide Street entrance. - Just down from Queens Plaza
- There are many bus stops on Adelaide Street, so parking options are limited. The closest car parks are Post Office Square
Car Park, King George Square Car Park and the Myer Centre and Wintergarden car parks.
Contact Us - Contact the store, Mon-Sat, on 61+ 07 3229
0088, or fax us your book list on 61+ 07 3229 2822. Or email us your orders and inquiries on info@rosemarysromancebooks.com.
Opening Hours - The shop is open 6 days a week, Monday to
Saturday. We are open 10am to 6pm Monday - Friday, and 9am to 3pm Saturday.
Mail-Order Service - We operate a mail-order service for
customers outside the Brisbane Area, as well as for customers without easy access to the CBD.We use the Australia Post Express Post
Satchels and Ordinary Mail satchels.
We send 500g in a small bag for $7.00 Express Post, or $5.50 Ordinary Mail (which is about 2
small paperbacks). Ordinary Mail is best for purchases of 1 or 2 books in the Metro area.
We send up to 3 Kgs in our large Express Post satchel for $9.50, or Regular Post
$9.00 (which can hold 3-10 small paperbacks). Hardcovers are sent in large bags due to their weight. Trade
and large paperbacks are sent according to their weight.
For specific queries please contact us at the shop 07 3229 0088 or info@rosemarysromancebooks.com.
Loyalty Rewards Cardand Free Books - We operate a loyalty program rewarding our customers with free books on their 11th purchase through the Loyalty Rewards Card.
Each time you make a purchase the amount spent is recorded and after 10 purchases you can have 9% of the total amount free to use towards your
next purchase. Loyalty cards run for a year from the inception month, and rewards points must
be used by this time or be lost. A minimum purchase of $30.00 must be made to go onto the Loyalty Card. (Effective 1st October
2006).
Monthly Catalogue & Newsletter - We mail-out out a
free monthly catalogue and newsletter to all our customers which details the current month's new releases, specials and favourite book buys
including reviews and recommendations, as well as upcoming releases and news from Rosemary's Romance Books. This free
catalogue will cease if there has been no activity recorded against a customer's account. Sign up for the free monthly catalogue here.
Gift Vouchers - Gift vouchers are the very best present you can give the devoted book lover. You can set the amount you would like to give with
our Gift Vouchers, and please tell us if they are for Christmas or a special occasion and we can customise them individually.
Hard-to-Find and Out-of-Print Books - We find
out-of-print titles through affiliated secondhand dealers here and in the USA. We do not sell secondhand books, nor do we buy them. If you
are living in Brisbane, we recommend that you take your secondhand romance novels to the Mt Gravatt Book Exchange where they find good
homes for old romances. Please send us your Hard-to-Find books queries - we are glad to
help.
Pricing Policy - We sell
paperbacks, Trade paperbacks (large size) and Hardcover books. All our paperbacks are priced between $14.95 and $17.95, with most retailing
for $15.95 and $16.95.
Our Trade paperbacks are from $29.95 and our Hardcovers retail between $39.95 and $50.00, depending upon the publisher.
Payment Methods - We have EFTPOS, accepting credit cards
VISA, MasterCard and Bankcard. We do not accept Diners Card or American Express due to their surcharge policy. We accept Cheques and
Australia Post Money Orders. If you would like to make a direct debit through Internet Banking facilities, please contact us for our
account details. Email or fax through the receipt notification when processed, using your name in the subject/note field so we know where
the monies are coming from.
Lay-By - We do not have a Lay-By service. We are happy to
reserve titles in our storage area, or order in a book when the timing meets a customer's schedule. We understand that books are hard to
accommodate in a person's budget so we are happy to be flexible.
Returns Policy - Choose your books carefully, we prefer
not make exchanges. Many titles are reissued with new covers which can make double-ups possible. If there is a title which you aren't sure
if you have already, we can check with our customer profile that tracks your purchases so we'll know if you have already purchased it here.
Or we can reserve the title until you have checked your personal collection. We allow exchanges for duplicate books at our discretion upon
presentation of receipt: we do not refund the purchase price or issue a credit - we exchange only.
Book Sizes - Here is a photo of the size of our books to better display the difference in our terms. On the left hand side are Hardcovers, next to them are our Tradesize paperbacks which are
slightly smaller, and not as expensive as Hardcovers, with the Small paperbacks on the right hand side. These terms we
will use throughout the site.

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