Customer Information

Conditions of use

Payment Methods - We have online Merchant facilities, accepting Visa or MasterCard as well as Direct Debit.  We also accept Cheques and Australia Post Money Orders and PayPal (which has a small surcharge). We do not accept Diners Card or American Express due to their surcharge policy.

Returns Policy - Choose your books carefully, we prefer not make exchanges. Many titles are reissued with new covers which can make double-ups possible. If there is a title which you are not sure if you have already, we can check with our customer profile that tracks your purchases so we will know if you have already purchased it here. Or we can reserve the title until you have checked your personal collection. We allow exchanges for duplicate books at our discretion upon presentation of receipt: we do not refund the purchase price or issue a credit - we exchange only.